Benefit Counselor Trainee

Teacher Retirment System of Texas
Job Description
Teacher Retirement System of Texas is hiring 15 Telephone Benefit Counselor Trainees in downtown Austin.  We offer a comprehensive package with a pension, summer-casual dress code, and paid training.  If you have the skill set and the passion to serve our members, come apply!

Our Benefit Counselor Trainees work in an on-the-job training environment providing benefit counseling services to members and others regarding TRS benefit programs.  Successful candidates will be hired effective October 15, 2018 and participate in a formal training program, including spending time with a training coach prior to answering member calls on their own.

During the initial 3-week training program, hours are 8:00 am - 5:00 pm, M-F.  After training is complete, regular shifts can be anywhere from 7:00 am - 6:00 pm M-F.

As part of the interview process, selected applicants will be asked to complete a pre-interview assessment along with a video interview.  The assessment and link to the interview will be emailed out the applicant.  Instructions for each will be included in separate emails.  Final candidates must be available for an extended interview on Saturday, September 15, 2018, if selected.

State Classification: (2913/RSBSIII/B16/Non-exempt)
Contact Information